Social Media Hub

Make sure that your users are always up to date and always have something new to discover. Control your social media appearances centrally and optimize your company’s social media content strategy.
Remain the hot topic!

CREATE content the SMART way

Remain the hot topic!

Social Radar

The social radar is the mood barometer for your social media channels. It informs your employees about the mood of the communication partners and events that potentially need to be reacted to.

Dashboard

Keep an eye on your social media channels. With the dashboard of the social media hub, you can display communication from the major platforms in a simple overview.

Interaction Deck

Bundle your communication on one surface. Write posts, reply to other users and interact with your conversation partners even faster.

Increase your reach

Generate evaluations of your interactions with users and draw the right conclusions. With the evaluations made possible by the social media hub, you recognize potential for optimizing your social media presences and support your social media managers.

Features

Mood barometer

Through social media platforms such as Facebook or Twitter, customers now have an effective amplifier for their communication about worries, wishes and problems. Providing a listening ear in these channels enables service providers to use these amplifiers effectively for themselves. Several communication channels are bundled via the social media hub, so social media managers can react quickly to news and create lasting positive effects for the perception of your brand. Recognize helpful user feedback faster or respond to messages by possibly disgruntled users before their irk catches on to the community.

Combine and scale

Combination adds value

Combine and scale

Energy Service Hub

Combine functions of the Energy Service Hub with your social media integration and optimize your communication path for support requests.

Energy Service Hub

Acquisition Hub

Use information from the Social Media Hub to react quickly to changes in the industry environment and be one step ahead of the competition.

Acquisition Hub

Chat Service Hub

Integrate your social media channels into your Chat Service Hub. Simplify references across multiple communication channels.

Chat Service Hub

Forms Creation Hub

Access ready-made forms and provide links to your services to your customers directly via social media channels.

Forms Creation Hub

SOCIAL MEDIA Hub

Be connected

Join the exchange with your customers and impress with availability, responsiveness and direct support. Show your presence on the social media channels of your choice and get the most out of your interactions! With the Social Media Hub you strengthen your social media management team in all situations.

Request an appointment now!

SOCIAL MEDIA Hub

Be connected

Join the exchange with your customers and impress with availability, responsiveness and direct support. Show your presence on the social media channels of your choice and get the most out of your interactions! With the Social Media Hub you strengthen your social media management team in all situations.

Request an appointment now!