Energy Service Hub

Building portals, apps or chatbots to provide self-service functions for customers and partners has never been so easy. Completely modular, the Energy Service Hub provides you with standardized processes of the energy industry.
Energy!

MODERN SELF-SERVICE

Self-Service becomes Full-Service

Meter reading

Whether via simple text input, chatbot interaction or image recognition, meter readings can be recorded in many ways. With hubristic you will receive the latest status and your customer will always receive useful feedback immediately.

Invoice simulation

Predictable and safe. With an invoice simulation, customers can keep an eye on their invoices and plan ahead. Enable planning and adjustment of budget billing plans for customers while ensuring that your needs as a company are met.

Analysis & reports

Enable a detailed overview of power consumption behavior for your customers by providing invoice overviews, historical data on their consumption and energy reports.

Data management

All of your customers’ data can be adjusted quickly and easily. Whether a phone number has to be changed or a new billing address has to be entered, your customers can manage their own data with just a few clicks.

Features

Out of the box available!

 

But because mere standard would be too boring, the Energy Service Hub integrates functions that delight your customers. Surprise with interactive and multilingual videos – lead customers through digital processes, explain the structure of invoices and enrich videos in real time with data from live systems in the backend. Use the potential of interactive functions and relieve your employees at the same time to have more time for the important aspects of your business.

Combine and scale

Combination adds value

Combine and scale

App Content Hub

Make all self-service functions of your platform available on mobile devices. With the integration of energy service components in cross-platform apps, customers also have access to the functions of an energy portal on the go. Enrich processes with additional functions of mobile devices and create a more extensive user experience.

App Content Hub

Chat Service Hub

Turn your chatbot into a digital assistant for your self-service processes. By combining a chat bot with the Chat Service Hub and your Energy Service Hub, your customers are always provided with an automatic helper for self-service processes and your relieved customer service representatives can be dynamically switched into selected chats should it become necessary.

Chat Service Hub

Affiliate Hub

Benefits for all of your customers. Integrate functions of the Affiliate Hub into your platform solution and manage which customer group can use certain discounts, advantages or get freebies. Control which customers can be advertised to via your portal and enable your partners to address them more specifically.

Affiliate Hub

Acquisition Hub

Provide information from your ERP systems in the acquisition and ensure that the information shown is always up to date. Save new customers and leads automatically or let prospects contact you by email.

Acquisition Hub

ENERGY SERVICE Hub

On the cutting edge

With cross-platform apps, you can organically expand your functional portfolio and make processes even more pleasant for customers to interact with. Use functionalities of smartphones and allow your customers to record their meter reading, simply by taking a photo.

Request an appointment now!

ENERGY SERVICE Hub

On the cutting edge

With cross-platform apps, you can organically expand your functional portfolio and make processes even more pleasant for customers to interact with. Use functionalities of smartphones and allow your customers to record their meter reading, simply by taking a photo.

Request an appointment now!