Social Media Hub
Social Radar
Dashboard
Interaction Deck
Increase your reach
Features
Mood barometer
Through social media platforms such as Facebook or Twitter, customers now have an effective amplifier for their communication about worries, wishes and problems. Providing a listening ear in these channels enables service providers to use these amplifiers effectively for themselves. Several communication channels are bundled via the social media hub, so social media managers can react quickly to news and create lasting positive effects for the perception of your brand. Recognize helpful user feedback faster or respond to messages by possibly disgruntled users before their irk catches on to the community.
Combination adds value
Combine and scale
Energy Service Hub
Combine functions of the Energy Service Hub with your social media integration and optimize your communication path for support requests.
Acquisition Hub
Use information from the Social Media Hub to react quickly to changes in the industry environment and be one step ahead of the competition.
Chat Service Hub
Integrate your social media channels into your Chat Service Hub. Simplify references across multiple communication channels.
Forms Creation Hub
Access ready-made forms and provide links to your services to your customers directly via social media channels.
SOCIAL MEDIA Hub
Be connected
Join the exchange with your customers and impress with availability, responsiveness and direct support. Show your presence on the social media channels of your choice and get the most out of your interactions! With the Social Media Hub you strengthen your social media management team in all situations.
SOCIAL MEDIA Hub
Be connected
Join the exchange with your customers and impress with availability, responsiveness and direct support. Show your presence on the social media channels of your choice and get the most out of your interactions! With the Social Media Hub you strengthen your social media management team in all situations.
CREATE content the SMART way
Remain the hot topic!